Are the chemicals safe for my newborn baby?

All chemicals used are not harmful to you or any infants. We do also service childcare centers and hospitals with the same chemicals.

Will the service be harmful to my pets?

It is advisable to remove the animal or animals from the area during treatment. Dogs and cats we recommend removing any food or water bowls before the service and then replacing the bowls after the service is completed and any products used have dried. If there is a treatment to be carried out to the exterior of the home, the ideal would be if the animal can be moved to a neighbour or friends property whilst the treatment is being carried out, if that is not possible then place the animal in the garage or laundry whilst the exterior is being treated. The animal can be returned outside once the products used have dried (3-4 hours dependent upon weather conditions). Birds in small or mobile cages should be moved away from the area being treated (inside if possible) and covered if still on the property. Large aviaries need to be covered with tarps or similar whilst the treatment is being carried out. Fish inside the premises should have the top of the tank covered in glad wrap and a towel or similar and the filter turned off. Fishponds around the premises must have a tarp or similar covering them. Reptiles are very susceptible to many pesticides and can be particularly susceptible to Pyrethrins which are very commonly used for pest management because of their low toxicity to, and persistence in humans. Therefore if there is a need to have pest control carried out it is best to have the reptile moved to another property whilst the treatment is carried out. If you cannot move the reptile to another property consider not having the interior of your home treated or maybe confining the reptile to one room and not treating that room. Reptiles that are affected by Pyrethrins can be more adversely affected by cold weather, so if you must treat a pest, try to wait until it is warm as the risk of poisoning dramatically reduces. Other measures to take before a treatment is carried out is to remove food and water bowls and after an internal treatment mop all floors to remove any residue.

Are your chemicals environmentally friendly?

The vast majority of gels, sprays and other pest control formulations available to the pest management industry in the present day are researched and manufactured with the health and safety of people, non-target species and the environment as a top priority. The same can be said for the Flick Anticimex Pest Control service methodology. The modern day pesticide formulations/active ingredients Flick prefer and use, are loosely referred to as ‘new generation’ pesticide products. They are manufactured to break down over time, therefore avoiding any potential to compound and build-up in our diverse array of sensitive eco-systems. We are selective in what we use, how we apply it and where we apply it.

Should I clean my house before or after the service?

It is recommended to clean your home before the service so as to not wash away any of the chemicals that the technicians have placed around your home and as beneficial preparation which will enhance the results of the treatment.

Will the chemicals stain my carpet or ruin any furniture?

No, the chemicals will not cause damage to your home or furniture. Carpets are not stained during a standard treatment. In the case of carpet beetle and flea treatments where the entire carpeted areas are treated, the Flick technician would test a small obscure area of carpet if in doubt.

Do you do services on weekends?

Yes, we can organise services on Saturdays if it is more suitable.

What payment methods we offer?

For your convenience and security, Flick Pest Control accepts credit and debit card payments only. Your card details are securely captured at the time of booking through a Secure Payment Gateway. This ensures a safer transaction, eliminating the need to worry about cash theft or loss on the day of service. Plus, you’ll enjoy the complete convenience of not needing to be present during the service to complete the payment, guaranteeing a smooth, fast, and hassle-free experience. Card payments also provide you with a clear and easy record of your transaction. Please note that we currently do not accept American Express.

Do I need to remove anything from my cupboards or move any furniture?

No, there is no need to remove any items from within your cupboards during standard treatments. This maybe required with pantry pest or fabric pest treatments however. There is usually no need to move or re-arrange any furniture.

Do I need to leave my home during the service?

No, you do not need to leave your home during the service. The products we use are perfectly safe to use around pregnant women, people with asthma and allergies. For misting however, the home must be vacated for a minimum period of 5 hours. Vacating the premises is necessary because the insecticide formulation is dispersed under pressure into the air inside the home (like what would occur if you dispersed a giant Mortein can). So it stays suspended in the airspace which people breath. The formulations we use for this incorporate chemistries/molecules which break down over the no-entry period. There are no (or very minimal) residues left. This varies a little and depends upon the actual active ingredient in the formulation. Most of the formulations we apply are water based. Some products contain small amounts of solvents or emulsifiers (which are ‘carriers’ of the active ingredients within the formulation).

I’m pregnant; can I be at home during the service? Are these products safe for pregnant women?

By all accounts yes. These products are registered for the uses which we deploy them for. However, we are not laboratory chemists or chemical engineers, so this clarification should come from the manufacturers.

How long will the service take?

The duration of the service is dependent on the size of your home and the types of pests that are being treated. Call our office on 0800 710 010 if you would like the estimated length for your particular service.

Where about in my home do you service?

With your permission, our technician can service all areas of your home. Commonly treated areas are inside and outside of the house. If it is accessible, our technician will also service your roof and underneath your house.

How long does it take for the chemicals to take effect?

The chemicals will take effect once applied in and around your home. We do however recommend waiting 21 days after the service before reporting any pest sighting so as to allow time for the service to take full effect.

How long should I wait until I can clean my house?

You should wait approximately 5-7 days before cleaning your home. However, if it is an imperative that you clean within the waiting period, it is recommended to leave an inch around any skirting boards in your home to avoid washing away any chemicals. Exteriors of windows and doors where treated for spiders should be given 1 to 2 weeks before cleaning off the residues.

What happens if it’s raining on the day?

If there is only slight rain on the day, then the service can be carried out as per normal as the rain will better help the chemicals to soak in the treated areas. However, if there is a heavy downpour of rain, our technician can firstly service inside your home and return another day to complete the service outside your home. Alternatively, you can call our office to reschedule the service at a later date if the rain is heavy or persistent.

What happens if it rains the day after the service?

As above, a light rain will not have an effect on the chemicals placed around. Normally, it should not adversely affect the treatment to a great degree. If the treatment was compromised at all, it would be only in the case of heavy or persistent rain and only in the areas away from the buildings where completely exposed to heavy rain.

How often should I have a service done?

We recommend having an annual Timber Pest Inspection and a General Pest Service annually or bi-annually. However, depending on the type of pest infestation a more frequent service period may be recommended to ensure your home is safe and protected.

Is there a guarantee/warranty period?

Yes, all our services are accompanied by warranty periods. The warranty time frame will vary depending on the service performed. Please enquire with our staff in regards to these warranties on 0800 710 010 .

How can I tell if my SMART devices are working?

If there are no lights on your device it means your SMART devices are working correctly.

Do I need to turn my SMART system off /on?

No, your system is always running. Unplugging the system or turning off power may affect our ability to collect data on pest activity in your home.

My SMART device has a green flashing light, what does this mean?

A green flashing light is no cause for concern, it means the devices are connected or reconnecting. For example, if there has been a blackout or if you’ve unplugged your SMART Connect (white box), the light will flash green while the SMART Connect reconnects to the other SMART devices.

My SMART device has a flashing light that is not green. What does this mean?

Unfortunately, this means there has been an issue with your device. If we have not contacted you, please call 0800 710 010 to alert your local branch and we will organise a technician will come to fix the device.

Will my SMART devices be impacted if there is a power outage?

Your SMART system can support itself with backup batteries. We will contact you to verify a power outage if we notice any unusual activity, and if required we will schedule a visit to ensure your system is working correctly.

How much power does my SMART system use?

Your SMART system uses less power than a 20 Watt light bulb.

Does my SMART system use my home network and Wi-Fi?

No, your SMART system runs off it’s own independent network and will not interfere with your home Wi-Fi.

Is there any audio/ visual recording in my SMART devices?

No, your SMART devices use Passive Infrared Sensor (PIR) technology, similar to home alarm sensors. It does not record any audio or visual data.

Will the SMART sensors detect human movement?

We install the monitoring devices in rodent focused areas of your home which is generally not where humans are active. However, if you do walk past or clean around the sensor we will be alerted to this activity and as the experts it’s our job to decipher what is rodent activity and what may be human activity. We may call and verify this, however, our technicians are trained to place devices out of the way of possible human activity while still providing monitoring for rodents.

Do I need to contact you if I think I’ve set off a SMART sensor?

No, it’s our job is to decipher what is rodent activity and what may be human activity. We may call and verify this, however, our technicians are trained to place devices out of the way of possible human activity while still providing monitoring for rodents.

FAQ - Flick New Zealand

Have a question about your upcoming service?

New to Flick Anticimex and want more information on the chemicals we use and whether you and your family are in safe hands? You’ve come to the right place.

Feel free to give us a call on 0800 710 010 if your question is more specific and is not available below.

About Our Service

Are the chemicals safe for my newborn baby?
All chemicals used are not harmful to you or any infants. We do also service childcare centers and hospitals with the same chemicals.
Will the service be harmful to my pets?
It is advisable to remove the animal or animals from the area during treatment.

Dogs and cats we recommend removing any food or water bowls before the service and then replacing the bowls after the service is completed and any products used have dried. If there is a treatment to be carried out to the exterior of the home, the ideal would be if the animal can be moved to a neighbour or friends property whilst the treatment is being carried out, if that is not possible then place the animal in the garage or laundry whilst the exterior is being treated. The animal can be returned outside once the products used have dried (3-4 hours dependent upon weather conditions).

Birds in small or mobile cages should be moved away from the area being treated (inside if possible) and covered if still on the property. Large aviaries need to be covered with tarps or similar whilst the treatment is being carried out.

Fish inside the premises should have the top of the tank covered in glad wrap and a towel or similar and the filter turned off. Fishponds around the premises must have a tarp or similar covering them.

Reptiles are very susceptible to many pesticides and can be particularly susceptible to Pyrethrins which are very commonly used for pest management because of their low toxicity to, and persistence in humans. Therefore if there is a need to have pest control carried out it is best to have the reptile moved to another property whilst the treatment is carried out. If you cannot move the reptile to another property consider not having the interior of your home treated or maybe confining the reptile to one room and not treating that room.

Reptiles that are affected by Pyrethrins can be more adversely affected by cold weather, so if you must treat a pest, try to wait until it is warm as the risk of poisoning dramatically reduces.

Other measures to take before a treatment is carried out is to remove food and water bowls and after an internal treatment mop all floors to remove any residue.
Are your chemicals environmentally friendly?
The vast majority of gels, sprays and other pest control formulations available to the pest management industry in the present day are researched and manufactured with the health and safety of people, non-target species and the environment as a top priority. The same can be said for the Flick Anticimex Pest Control service methodology.

The modern day pesticide formulations/active ingredients Flick prefer and use, are loosely referred to as ‘new generation’ pesticide products. They are manufactured to break down over time, therefore avoiding any potential to compound and build-up in our diverse array of sensitive eco-systems. We are selective in what we use, how we apply it and where we apply it.
Should I clean my house before or after the service?
It is recommended to clean your home before the service so as to not wash away any of the chemicals that the technicians have placed around your home and as beneficial preparation which will enhance the results of the treatment.
Will the chemicals stain my carpet or ruin any furniture?
No, the chemicals will not cause damage to your home or furniture. Carpets are not stained during a standard treatment. In the case of carpet beetle and flea treatments where the entire carpeted areas are treated, the Flick technician would test a small obscure area of carpet if in doubt.
Do you do services on weekends?
Yes, we can organise services on Saturdays if it is more suitable.

Before The Service

What payment methods we offer?
For your convenience and security, Flick Pest Control accepts credit and debit card payments only. Your card details are securely captured at the time of booking through a Secure Payment Gateway. This ensures a safer transaction, eliminating the need to worry about cash theft or loss on the day of service. Plus, you’ll enjoy the complete convenience of not needing to be present during the service to complete the payment, guaranteeing a smooth, fast, and hassle-free experience. Card payments also provide you with a clear and easy record of your transaction. Please note that we currently do not accept American Express.
Do I need to remove anything from my cupboards or move any furniture?
No, there is no need to remove any items from within your cupboards during standard treatments. This maybe required with pantry pest or fabric pest treatments however. There is usually no need to move or re-arrange any furniture.
Do I need to leave my home during the service?
No, you do not need to leave your home during the service. The products we use are perfectly safe to use around pregnant women, people with asthma and allergies. For misting however, the home must be vacated for a minimum period of 5 hours. Vacating the premises is necessary because the insecticide formulation is dispersed under pressure into the air inside the home (like what would occur if you dispersed a giant Mortein can). So it stays suspended in the airspace which people breath. The formulations we use for this incorporate chemistries/molecules which break down over the no-entry period. There are no (or very minimal) residues left. This varies a little and depends upon the actual active ingredient in the formulation. Most of the formulations we apply are water based. Some products contain small amounts of solvents or emulsifiers (which are ‘carriers’ of the active ingredients within the formulation).
I’m pregnant; can I be at home during the service? Are these products safe for pregnant women?
By all accounts yes. These products are registered for the uses which we deploy them for. However, we are not laboratory chemists or chemical engineers, so this clarification should come from the manufacturers.
How long will the service take?
The duration of the service is dependent on the size of your home and the types of pests that are being treated. Call our office on 0800 710 010 if you would like the estimated length for your particular service.
Where about in my home do you service?
With your permission, our technician can service all areas of your home. Commonly treated areas are inside and outside of the house. If it is accessible, our technician will also service your roof and underneath your house.
How long does it take for the chemicals to take effect?
The chemicals will take effect once applied in and around your home. We do however recommend waiting 21 days after the service before reporting any pest sighting so as to allow time for the service to take full effect.

After The Service

How long should I wait until I can clean my house?
You should wait approximately 5-7 days before cleaning your home. However, if it is an imperative that you clean within the waiting period, it is recommended to leave an inch around any skirting boards in your home to avoid washing away any chemicals. Exteriors of windows and doors where treated for spiders should be given 1 to 2 weeks before cleaning off the residues.
What happens if it’s raining on the day?
If there is only slight rain on the day, then the service can be carried out as per normal as the rain will better help the chemicals to soak in the treated areas.

However, if there is a heavy downpour of rain, our technician can firstly service inside your home and return another day to complete the service outside your home. Alternatively, you can call our office to reschedule the service at a later date if the rain is heavy or persistent.
What happens if it rains the day after the service?
As above, a light rain will not have an effect on the chemicals placed around. Normally, it should not adversely affect the treatment to a great degree. If the treatment was compromised at all, it would be only in the case of heavy or persistent rain and only in the areas away from the buildings where completely exposed to heavy rain.
How often should I have a service done?
We recommend having an annual Timber Pest Inspection and a General Pest Service annually or bi-annually. However, depending on the type of pest infestation a more frequent service period may be recommended to ensure your home is safe and protected.
Is there a guarantee/warranty period?
Yes, all our services are accompanied by warranty periods. The warranty time frame will vary depending on the service performed. Please enquire with our staff in regards to these warranties on 0800 710 010.

SMART Digital Rodent Monitoring

How can I tell if my SMART devices are working?
If there are no lights on your device it means your SMART devices are working correctly.
Do I need to turn my SMART system off /on?
No, your system is always running. Unplugging the system or turning off power may affect our ability to collect data on pest activity in your home.
My SMART device has a green flashing light, what does this mean?
A green flashing light is no cause for concern, it means the devices are connected or reconnecting. For example, if there has been a blackout or if you’ve unplugged your SMART Connect (white box), the light will flash green while the SMART Connect reconnects to the other SMART devices.
My SMART device has a flashing light that is not green. What does this mean?
Unfortunately, this means there has been an issue with your device. If we have not contacted you, please call 0800 710 010 to alert your local branch and we will organise a technician will come to fix the device.
Will my SMART devices be impacted if there is a power outage?
Your SMART system can support itself with backup batteries. We will contact you to verify a power outage if we notice any unusual activity, and if required we will schedule a visit to ensure your system is working correctly.
How much power does my SMART system use?
Your SMART system uses less power than a 20 Watt light bulb.
Does my SMART system use my home network and Wi-Fi?
No, your SMART system runs off it’s own independent network and will not interfere with your home Wi-Fi.
Is there any audio/ visual recording in my SMART devices?
No, your SMART devices use Passive Infrared Sensor (PIR) technology, similar to home alarm sensors. It does not record any audio or visual data.
Will the SMART sensors detect human movement?
We install the monitoring devices in rodent focused areas of your home which is generally not where humans are active. However, if you do walk past or clean around the sensor we will be alerted to this activity and as the experts it’s our job to decipher what is rodent activity and what may be human activity. We may call and verify this, however, our technicians are trained to place devices out of the way of possible human activity while still providing monitoring for rodents.
Do I need to contact you if I think I’ve set off a SMART sensor?
No, it’s our job is to decipher what is rodent activity and what may be human activity. We may call and verify this, however, our technicians are trained to place devices out of the way of possible human activity while still providing monitoring for rodents.

FAQ

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